Enhancing Healthcare Technology with a Retention-Driven Talent Strategy
Richard Forsythe, CTO, Kindbody
When we first started working with Remgu, we were cautiously optimistic. We know firsthand how hard it is to find top-tier talent. However, Remgu has saved us a significant amount of time in hiring for our engineering and product management needs. For each role, we were provided with one or two quality profiles so the hiring process was smooth and efficient. Also, the rates provided are very reasonable. Remgu is a great option if you're looking to add quality team members for the longer term.
Client Overview
Kindbody is a pioneering fertility services provider dedicated to revolutionizing reproductive healthcare. As its services and client base expanded, Kindbody sought to enhance its internal software systems to streamline operations and provide an exceptional patient experience. To support this growth, the company needed experienced tech professionals who could seamlessly integrate into its team and contribute to long-term system improvements. Prioritizing stability and continuity, Kindbody partnered with Remgu to find senior-level experts committed to long-term collaboration, ensuring consistent development and innovation in their technology infrastructure.
The Challenge
To support its growing needs, Kindbody needed to:
• Develop Internal Software – Build robust internal tools to manage and optimize fertility services and patient data.
• Enhance Technical Product Management – Collaborate with business stakeholders to translate requirements into actionable technical specifications, ensuring alignment with organizational goals.
• Improve Data Visibility – Enhance reporting and analytics to provide better insights for management, ensuring data-driven decision-making.
• Maintain Hiring Efficiency – Source elite talent quickly while maintaining high standards for technical expertise.
The Solution
Remgu partnered with Kindbody to provide elite talent, ensuring seamless integration and impactful results:
Strategic Talent Acquisition - Remgu sourced and placed highly experienced professionals with expertise in Ruby on Rails, product management, and data engineering, who immediately contributed to Kindbody’s internal software development. Retention was a key focus, with a strong emphasis on aligning candidates with Kindbody’s long-term objectives and company culture.
Focused Product Guidance – Remgu’s technical product management talent played a crucial role in collaborating with business stakeholders to translate requirements into actionable technical specifications for developers. This ensured that development efforts aligned with business goals and that communication between technical and non-technical teams remained seamless.
Core System Enhancements – Remgu’s engineering talent worked on critical applications, including:
• Develop Internal Software – Build robust internal tools to manage and optimize fertility services and patient data.
• Enhance Technical Product Management – Collaborate with business stakeholders to translate requirements into actionable technical specifications, ensuring alignment with organizational goals.
• Improve Data Visibility – Enhance reporting and analytics to provide better insights for management, ensuring data-driven decision-making.
• Maintain Hiring Efficiency – Source elite talent quickly while maintaining high standards for technical expertise.
Data-Driven Insights – Remgu’s data expert helped Kindbody enhance dashboards and improve management visibility, leading to better data-driven decision-making.
Efficient Hiring Process – On average, Kindbody reviewed only two profiles per hire, significantly reducing the time-to-hire while maintaining high standards for expertise.
Competitive Rates – Experts were provided at 45% less compared to similar talent locally.
The Process
At the heart of Remgu’s success is a collaborative and highly targeted approach to finding the right expert:
Direct Collaboration
Remgu began the process by speaking directly with Kindbody’s CTO to thoroughly understand the requirements for each role. This included discussing time zone alignment to ensure candidates could collaborate effectively with the existing team, as well as budget considerations to align with Kindbody’s financial goals.
Tailored Candidate Selection
Leveraging input from Kindbody’s leadership, Remgu handpicked one or two ideal candidates per position. If they passed the interview process, they were integrated seamlessly. If not, feedback was used to refine the selection, minimizing unnecessary interviews and streamlining the hiring process.
Collaborative Interview Process
Remgu worked closely with Kindbody’s lead engineer to evaluate candidates during interviews, ensuring a smooth transition into the team.
Flexible Talent Integration
Each hire began with a one-month trial period, allowing Kindbody to evaluate the candidate’s fit and performance. Beyond the trial, engagements remained flexible with a one-month notice, offering adaptability without long-term commitments.
The Results
• Retention-Focused Talent Strategy – Remgu’s emphasis on retention ensured that placed talent remained engaged and aligned with Kindbody’s long-term goals, reducing turnover and fostering continuity in projects.
• Enhanced Software Systems – Engineers contributed to improving critical internal applications, including EMR, PRM, compliance, billing, and IVF lab management, enhancing both patient and staff experiences.
• Streamlined Project Delivery – Technical product management aligned development with business needs, prioritized requirements effectively, and improved collaboration, leading to faster cycles and smoother execution.
• Operational Efficiency – Kindbody experienced greater agility in scaling its internal technology, accelerating its growth and innovation.
• Improved Visibility – Remgu’s data expert resolved 20% of all BI JIRA tickets, enhancing dashboards to provide better management insights. By adding revenue dashboards, Kindbody gained visibility into outstanding patient payments, while new inventory dashboards helped embryologists and analysts track stored supplies across locations, improving strategic planning and operations.
• Significant Cost Savings – By hiring through Remgu instead of employing full-time senior experts locally, Kindbody saved approximately $100,000 per role annually, a 45% reduction in costs compared to hiring full-time senior engineers in New York.
Reviewed Profiles per Hire
2
Annual Savings per Hire
$100,000
Percentage Saved per Hire
45%
Conclusion
Kindbody’s partnership with Remgu highlights the power of elite talent in driving growth and innovation. By providing high-quality engineers and product managers, Remgu helped Kindbody strengthen its technical infrastructure, improve operational efficiency, and scale to meet increasing demand. With a focus on long-term collaboration and retention, Remgu ensured Kindbody had a stable, committed team to support continuous development and innovation in its technology ecosystem.
